Terms and Conditions

For your protection

Bourne Leisure has made all reasonable efforts to ensure that all information provided through this web site is accurate at the time of inclusion. However there may be inadvertent and occasional errors, including typographical errors for which we apologise.

Information may also be updated or changed at any time without notice.

The information made available within this web site and the Owners Exclusive website does not form part of any contract.

Privacy Policy

This privacy statement sets out how the website complies with European Union data protection requirements. This applies to the entire web site. Any changes to these policies will be posted on this page.

You can also access this privacy statement via our order a brochure page. Bourne Leisure and its subsidiaries are committed to respecting your privacy. We have structured our web site so that you can visit a majority of the website without identifying yourself or revealing any personal information. Some pages use cookies, a data analysis technique.Once you choose to provide us with any information by which you can be identified, then you can be assured that it will only be used in accordance with this privacy statement.

For your protection, we are registered under the Data Protection Act 1998 and have given all appropriate notifications to the Information Commissioner.

By visiting this website you are accepting and consenting to the practices described in this Privacy Notice.

Collection and Use of Personal Information

We use the information submitted on this site to handle booking requests, deliver products and services (i.e. brochures, booking confirmations), communicate with you about bookings, services and promotional offers, update our records and generally maintain your details.

Brochure requests, Contact Us Enquiry Forms and Online Booking

The information you supply on the Brochure Request, newsletter request forms and Contact Us Enquiry Forms on this website is primarily used to enable us to send you a copy of the requested brochure or to answer your query.

In order to process your brochure request or query we will need to record your personal details. This information may be shared with external companies who carry out work on our behalf. The phone number is collected to enable us to contact you to answer your query, or in the future for research or marketing purposes. This is not a compulsory field.

In addition we may wish to contact you via mail or telephone to bring you news and information on future developments or other products brought to you by Bourne Leisure. If you do not wish to receive such information please indicate this by opting out on the brochure request form, Newsletter Request form or contact us form. The email address may be used by Bourne Leisure for marketing purposes if you have checked the box stating that you wish to receive emailed news and information from Bourne Leisure.You can unsubscribe from our email database by clicking on the remove link at the base of each email.

What if you think we have incorrect information or you would like a copy of the information we hold about you?

You may request details of personal information, which we hold about you under the Data Protection Act 1998. A small fee will be payable. This fee will not exceed £10. If you would like a copy of the information held on you please write to:

Caravan Sales Data Protection
Bourne Leisure Ltd
1 Park Lane
Hemel Hempstead
Herts
HP4 2YL

If you believe that any information we are holding on you is incorrect or incomplete, please write or e-mail us as soon as possible to the above address. We will correct any information, which was found to be incorrect promptly.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect on line.

Other Websites

Our web site may contain links to enable you to visit other web sites of interest easily. However, once you have used these links to leave our site you should note that we do not have any control over that other web site. Therefore, we cannot be responsible for the protection and privacy of any information, which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the web site in question.

Cookies

A cookie is a piece of text which asks permission to be placed on your computer's hard drive. Once you agree, your browser adds that text in a small file. A cookie helps analyse web traffic or logs when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

The Help menu on the menu bar of most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie and how to disable cookies altogether. You can visit all pages of the site without cookies, however, cookies allow you to take full advantage of some of the web site’s useful features and we recommend that you leave them turned on.

If you do leave cookies turned on, be sure to sign off when you finish using a shared computer.